
Bank account balances on the decline: How can the Current Account Switch Service help?
At Pay.UK, we operate the UK’s retail payment systems and manage a number of vital switching services on behalf of the industry.

At Pay.UK, we operate the UK’s retail payment systems and manage a number of vital switching services on behalf of the industry.

Last year, His Majesty’s Treasury (HMT) commissioned a review to consider how payments are expected to be made in the future, and to offer recommendations on the next steps to successfully deliver world-leading retail payments.

Sustainability has a clear definition in the financial services sector, but goals and definitions are less well developed when it comes to the payments industry, specifically.

This report identifies and describes drivers and trends that will influence the future landscape of switching.

Findings from our SME and Payments and Financially Vulnerable and Payments research

A summary of collected research and analysis showing how the market for switching current accounts has changed.

Small and medium-sized enterprises (SMEs) are the backbone of the UK economy, making up 99% of all businesses

A synthesis of expert views provided from across the payments ecosystem