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30 November 2020 Pay.UK Covid-19 preparedness

Pay.UK is monitoring the Covid-19 (Coronavirus) outbreak closely to ensure that we are taking the necessary steps to protect our colleagues and maintain services to our Participants and end users. We have comprehensive business continuity plans in place to protect the critical national infrastructure – this will ensure seamless operation for our end users. We have thoroughly tested these plans and are working closely with our infrastructure supplier to take proportionate steps to ensure our continued capability to deliver critical services. We are confident that we are in a position to quickly protect and maintain the core payments services under extreme circumstances. We do not expect any change in service.