RCMS Core + Claims
The Core + Claims product allows PSPs to:
- Create a new APP scam claim at the point at which the victim notifies their bank. This will allow the sending bank to notify the receiving bank within the 2-business-hour timeframe outlined in the FPS reimbursement rules
- Receive an APP scam claim after which the receiving bank can utilise the Opportunity to Respond and request the sending bank to ‘stop the clock’
- Progress the scam claim through the various stages of the work flow from Assessment to Decision
- Reimburse the consumer once the RCMS has calculated the amount owed after excess has been applied (if applicable)
- Request the reimbursable contribution amount from the Receiving bank. The RCMS will automatically calculate how much is owed to the sending bank
- Initiate the repatriation workflow if the fraudulent funds are recovered. This can be done mid-workflow or after a claim has been closed and the RCMS will automatically calculate the amounts to be split between sending and receiving banks.
RCMS Core
RCMS Core
This provides access to the Directory of PSPs and, functionality to provide Reporting Standard A data to Pay.UK as required by the PSR.
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