Operational resilience: What’s next? Pay.UK shares industry perspectives at Pay360
Pay.UK’s Chief Policy and Engagement Officer, Justin Jacobs, recently joined a panel of industry experts at Pay360 to explore what’s next for operational resilience.
Pay.UK’s Chief Policy and Engagement Officer, Justin Jacobs, recently joined a panel of industry experts at Pay360 to explore what’s next for operational resilience.
Strengthening trust and transparency in account‑to‑account (A2A) payments is central to ensuring the UK’s payments ecosystem continues to evolve with confidence.
Appointment underpins new strategic direction to strengthen industry representation and modernise stakeholder engagement
23 March 2026 – The Current Account Switch Service has today released the UK’s Regional Rankings for the final quarter of 2025.
Our Chief Operations Officer, David Morris, recently joined leaders from The Payments Association, NatWest, Bottomline and the Bank of England for a webinar on Futureproofing UK Payments: Messaging, Connectivity and Orchestration Strategies for Banks and Non-Bank Financial Institutions (NBFIs). The panel explored how the UK’s payments landscape is evolving and what financial institutions need to focus on to stay ahead.
New research from the Current Account Switch Service shows that a third of Brits (34%) say “No‑spend February” is the point in the year when they finally tackle the life admin tasks they have been putting off, from cancelling unused subscriptions to checking whether their financial products still offer great value.
Our Chief Policy and Engagement Officer, Justin Jacobs, recently joined a panel of industry experts at the Payments Regulation and Innovation Summit, to debate whether recent regulatory consolidation, and the Payments Vision Delivery Committee’s (PVDC’s) new design and delivery model for retail payments infrastructure, can create a framework for success.
Q4 was the busiest quarter of 2025, with the Service recording 350,114 switches
20 January 2026 – New research commissioned by Pay.UK, the owner and operator of The Current Account Switch Service, reveals that Gen Z define what makes a ‘good bank’ differently from previous generations, with nearly three-quarters
8 January 2026 – New research from the Current Account Switch Service shows that one in five new parents (21%) say that having a baby led them to reconsider who they bank with, rising to a quarter of earners over £75,000 (26%).