We recently hosted our annual Current Account Switch Service strategy event, bringing together representatives from across the financial services industry to share ideas, challenge assumptions, and explore how we can continue evolving Pay.UK’s account switching services to meet the needs of modern consumers.
In March 2025, the Government announced its intention to abolish the Payment Systems Regulator (PSR). We support this important decision because – while the PSR has laudable objectives to support competition, innovation and the interests of service users – we agree with the Government that that the regulatory environment is too complex;
The digital age has brought unprecedented speed and convenience to payments, but with it, a darker shadow: a surge of payment fraud that impacts economies around the world.
Our Head of Strategic Policy, John Mowat, recently attended Travers Smith’s Future of Fintech 2025, taking part in a panel discussion exploring the evolving landscape of financial market infrastructures (FMIs).
Last year, we worked extensively with industry and the Payment Systems Regulator (PSR) to prepare for, implement, and ensure compliance with, the PSR’s authorised push payment (APP) reimbursement policy from 7 October 2024.
Earlier this year, we announced a new three-year charity partnership with Age UK East London, focused on supporting older adults in the boroughs of Hackney, Newham, and Tower Hamlets.
Since launching in 2020, Confirmation of Payee has transformed the way people in the UK make payments, offering a vital layer of protection against misdirected payments and fraud.
As global payments become faster and more complex, ensuring security and trust has never been more important.
As Europe moves toward the Single Euro Payments Area (SEPA)-wide implementation of Verification of Payee (VoP) by October 2025, payment service providers (PSPs), payment system operators (PSOs), and financial institutions across the region are looking to Pay.UK’s experience with its implementation of Confirmation of Payee in the UK, for guidance.
We are pleased to release our Annual Report and Financial Statements 2024, highlighting our achievements and financial performance over the year, and the progress against our strategic priorities.