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End User Advisory Council Annual Report published by Pay.UK

The End User Advisory Council (EUAC) – the body that advises and challenges on end-user interest regarding the work that Pay.UK undertakes – has today published its annual report.

The publication is available to download below, and here are some highlights:

  • the work that the EUAC carried out in 2018;
  • how the EUAC has sought to embed end-user thinking into Pay.UK’s work from the outset;
  • the EUAC’s impact on Pay.UK developments; and
  • the areas the EUAC is looking to contribute on in the coming year, including ongoing advice on both the NPA Programme and the development of the Pay.UK approach to standards.

In its first year of operation the End User Advisory Council has made great strides, establishing a broad membership and developing a clear sense of its role and purpose.  Publication of our first annual report gives us the opportunity to highlight how we were established, what our remit is and our achievements to date. We now look forward to continuing our work with Pay.UK, ensuring it maintains its commitment to having end-user interest at the very heart of everything it does.

Said Anna Bradley, Chair of the EUAC

Since it was established in March 2018, the End User Advisory Council has played an extremely valuable part in shaping our thinking, ensuring that we have established ourselves as an organisation that is completely end-user focused. Now, as we turn our attention to developing the payments infrastructure and services of the future, I look forward to its ongoing contribution to help ensure that our emphasis on this perspective continues, for the benefit of all.

Said Melanie Johnson, Chair of Pay.UK

For further information, email or call 020 3217 8309.

The annual report is available below.