Accredited facilities management providers

A facilities management provider is an organisation that acts as a service user for those businesses that do not have their own service user number (SUN), to collect and / or administer Direct Debits on their behalf. This enables businesses to access Direct Debit without requiring sponsorship by a payment services provider (PSP).

To promote fair competition in the use of the Bulk Change Process, all facilities management providers operating commercially are required by the Direct Debit rules to be accredited by Pay.UK. Pay.UK accreditation requires a facilities management provider to undertake to use the Bulk Change Process when requested to do so by their client, or the client’s new facilities management provider.

It should be noted that a facilities management provider’s sponsoring payment service provider (PSP) is responsible for assessing their suitability as a service user operating as a commercial facilities management provider and for ensuring their compliance with the rules and procedures for the use of the Bacs service.

The following organisations have been accredited by Pay.UK as facilities management providers: