An update from David Piper, Head of Service Lines
We’ve been calling 2021 the #YearOfRtP. Following the launch of Request to Pay in 2020 it’s the year when we hope use of the messaging service really begins to gain momentum and starts to make a difference.
The Request to Pay messaging service will streamline your bill reconciliation processes and improve your customer’s experience. It doesn’t matter how you pay – Request to Pay works with all payment types – even cash and cheques, as well as cards, Bacs and Faster Payments – so whatever the payment type, you can use it can help to control billing and give your customers the flexibility they want in the 21st century. If you work for a big corporate business, a small business or in local government and are keen to know more about Request to Pay, you can find out more by getting in touch with us via email@example.com . We’ll show you how simple it is to exchange messages and manage payments via our framework. There may even be an opportunity to work with others to create a pilot to check how Request to Pay suits your business needs.
With Answer Pay and MasterCard setting up their services to provide Request to Pay to billers we are already seeing real momentum forming, so this is a timely opportunity to provide an update on the progress since our launch.
We’re calling 2021 the #YearOfRtP to mark the first milestones in the RtP journey. Starting with the feedback from our 2020 Webinar where we launched our indicator mark for RtP. We want to encourage the use of this indicator mark and see its adoption so that it can help to build awareness and trust in RtP.
Our next milestone that I am pleased to announce is that we have added this indicator mark into our onboarding documentation. You can see a preview of that below.
Collaboration is essential, and to show how we strive to meet the needs of our stakeholders, we worked with a number of billers who use Direct Debit as a way to collect payments to send a new advance notice through the Request to Pay messaging framework. The Interactive Advance Notice (IAN) is sent when a Direct Debt is set up to advise the date when the Direct Debit is going to be taken, and confirms the account, date and the amount. At the moment this information can be provided using text or email, but an IAN will allow the payer to respond back, for example, to find out more information about the biller, or to request that the Direct Debit is taken on a different date. This is a great example of the many benefits of consolidating the different payment schemes into Pay.UK, as our expertise in Bacs and Request to Pay came together to collaborate on this innovation.
We continue to work with Answer Pay and Mastercard, as well as other fintech and challenger bank organisations to develop new Request to Pay technical applications. We are delighted to see Mastercard become accredited as both an application and repository provider, and look forward to seeing how its solution can support consumers, businesses and financial organisations throughout the UK.
To find out more about Request to Pay, the first stop is the website, where there are technical specification, as well as our sandbox to test out Request to Pay development in a safe environment.
Great progress is already being made in the #YearOfRtP and we’re only in April! We want to keep up the momentum and are looking for more organisations to get involved, it doesn’t matter whether you are a large or small bank, a fintech or a large-scale biller, Request to Pay has something to offer you. We are using the hashtag #YearOfRtP so if you are interested in Request to Pay make sure you use #YearOfRtP in your tweets and LinkedIn posts to get engaged with the community.