Our organisation

We operate the UK’s national retail payment systems; Bacs, including Direct Debit, Faster Payment, and the Image Clearing System, the digital way to process cheques.

The systems we operate and the services we manage, including the likes of the Current Account Switch Service, touch the lives of millions of people and businesses, each and every day. In 2019 alone, we processed 9.2 billion payments, worth more than £7.4 trillion.

As the home for these important payment systems and services, integrity, openness, and good corporate governance and behaviours sit at the very heart of all that we do. In essence, a commitment to doing the right thing.

To ensure that all our stakeholders and partners can hold us accountable, and in the interests of transparency, we regularly publish information about our organisation, including our board minutes and register of directors’ interests, all of which you can find in this section.

In addition, below you can find links to our articles of association, latest annual report and the most recent Pay.UK annual self-assessment against the Principles for Financial Market Infrastructures, published in June 2020.

We are also home to UK Payments Administration, which continues to operate as a subsidiary company within Pay.UK.