Our FAQs cover a range of topics relating to the service.
Have you still got questions about Confirmation of Payee?
If you are a bank or building society customer and have questions about Confirmation of Payee, please contact your provider in the first instance
If you are an organisation interested in offering Confirmation of Payee, please be aware that to be eligible, your organisation must:
be an account holding Payment Service Provider (PSP), i.e. reachable by a sort code and account number.
be regulated by the Financial Conduct Authority (FCA) or National Competent Authority (NCA) in the Crown Dependencies.
The Payment Systems Regulator issued Specific Direction 17 in October 2022 requiring directed PSPs to provide Confirmation of Payee. You can find out more about Specific Direction 17 here
You may express your interest in applying to join Confirmation of Payee by completing the contact form below.
The information you provide will be used in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act 2018.
See our privacy notice for more information on how we use your personal data.