Our Executive team oversee the safe and secure running of the UK’s payment infrastructure, ensuring that the systems and services we operate continue to meet the needs of the millions of individuals and businesses which rely on them each and every day.
Our Executive Management team consists of:
(Chief Executive Officer)
Dougie has over 35 years’ banking experience having started with Clydesdale Bank in 1985 and has enjoyed a varied career path encompassing branch banking, sales and service support, relationship management, programme management and payments.
As Head of Payments at Virgin Money, Dougie was responsible for all payments functions across the wider group, incorporating Clydesdale Bank, Yorkshire Bank and Virgin Money, and the strategic integration of the various teams and functions into a single business.
A Fellow of the Chartered Banker Institute and an Associate of the Chartered Management Institute, Dougie has also served as a Pension Scheme Trustee and a Trustee Director of the Bank Workers Charity.
As Chief Payments Officer at Pay.UK, Dougie will be responsible for ensuring that our payments processing and services remain robust and resilient, while driving his passion for people development to build and enhance the skills of his colleagues.
Michael is an experienced commercial finance professional and has worked in payments for 15 years. A chartered accountant, he was most recently Chief Financial Officer at Vocalink during its acquisition by Mastercard and subsequent integration. Michael has broad experience within finance, including in the fields of: strategy, mergers and acquisitions, finance transformation, planning, financial reporting, tax, and treasury. Prior to working in payments Michael gained experience in professional practice, logistics and chemicals sectors.
Chief Business Development Officer
Kate has worked in financial services for over 20 years. Through a number of diverse roles in marketing, product development, technology and payments, the common thread for Kate is the delivery of great customer journeys and solutions. Kate has a strong focus on innovation, driven by consumer demand and global market movements. Kate actively works with fintech companies and this has given her further insight into the types of problems that customers experience and how to go about providing relevant and meaningful solutions.
Gerry joined Pay.UK in August 2021. He has a strong background in governance, risk and control having been Head of Internal Audit for Network Rail – the multi-billion pound, UK infrastructure and transport business. He brings experience working with Critical National Infrastructure as well as large scale capital delivery programmes.
Gerry has worked both in the UK and internationally as Associate Director for EY, providing objective assurance and consulting support to organisations, making sure that an appropriate vision, strategy and framework is in place to minimise business risks. He has spent time assessing delivery of the 2012 Olympic Games construction, reviewing financial services firms’ approach to risk and worked with mining organisations in Australia and telecommunications businesses’ in South Africa and Europe.
Gerry is a Chartered Internal Auditor
David has worked in payments for more than 20 years. Since 2004 he has specialised in interbank payments regulation and policy, through roles at Bacs Payments Schemes Ltd, VocaLink and the Payment Systems Regulator. David has worked on a range of collaborative payments industry projects including: NewBacs; Faster Payments; the Current Account Switch Service; PayM and the Payments Strategy Forum.
Lisa joined Pay.UK in October 2022 from Experian, where she was Global Head of Group Risk Management. She has extensive experience in governance & risk management, specialising in developing and implementing enterprise risk management and regulatory, operational risk and control frameworks in financial services and fintechs, including Worldpay, where she was Group Head of Enterprise Risk Management, and PwC. Her experience, alongside a keen interest in operational resilience, ideally places her to lead our strategic risk function and support our role as a systemic risk manager.
David has extensive experience in digital delivery and transformational change within the payments industry and the wider financial services sector. David garnered his expertise through a number of leadership roles, including Chief Technology Officer for Payments at Network International in Dubai, UK and mainland Europe CIO of Fleetcor, and Executive Director for Digital Services at Visa Europe. David joined in April 2022, and brings significant expertise driving the delivery of large, complex high volume, high value solutions and products to the role of Chief Technology Officer at Pay.UK.