Pay.UK Board

Board members

Our board brings a wide range of knowledge and expertise to guide and deliver change successfully while maintaining a focus on service delivery. Chaired by Mark Hoban, our board is comprised of nine directors who are listed below:

Mark Hoban is Chair of Flood Re, which was set up to improve the affordability and availability of flood cover for homeowners. In 2020, he was appointed Chair of the Jersey Financial Services Commission, and later that year, Chair of Pay.UK. In addition, he is a member of PwC’s Advisory Council.

Mark is chair of the Financial Services Skills Commission, which is a new initiative to address the skills challenges the sector faces.

Between 2001 and 2015, he was the Member of Parliament for Fareham. He was a minister in the Treasury between 2010 and 2012 and at the Department for Work and Pensions between 2012 and 2013.

David joined Pay.UK in July 2021. David has a strong and successful track record delivering high profile projects both in the UK and internationally, and leading organisations through periods of transformational change. Most recently he delivered a transformation strategy at the Government’s Test, Trace and Containment operation where he was Chief Operating Officer, responsible for overseeing the end-to-end process to improve overall delivery across the UK. David was COO at esure leading the business through major transformational change prior to its sale. He has also held senior roles at RSA Insurance, including CEO, Greater China.

Matthew was appointed Chief Strategy Officer, Deputy Chief Executive Officer, in July 2021. Matthew was interim CEO from November 2020 to July 2021. He joined the organisation as Chief Operating Officer in April 2018. Matthew previously worked at the Bank of England from 2006, covering a variety of operational and payments leadership roles, most recently as COO for the Monetary Policy area. During his time at the Bank, Matthew was Head of Customer Banking Division with responsibility for banking, securities and gold custody services provided to the UK Government and other central banks. He also performed senior management roles, including running the RTGS payment system and banknote distribution. Prior to working at the Bank, Matthew was a business manager for UBS Investment Bank and a consultant with Accenture.

Richard is a past Chairman of the Institute of Risk Management and was a partner at Coopers & Lybrand, subsequently PwC where he led the Strategic Risk Group in Europe, the Middle East and Africa. Richard has also worked for a variety of risk practices, including setting up AndersonRisk.

Christine has held executive-level roles for 20 years and has extensive non-executive and advisory board experience. She has a track record as a transformational leader in industry. Christine’s current role at international business technology provider, SAP, is as the CDO, Digital Office to lead a cloud first CXO digital advisory practice. Prior to her current role she served as Global SVP Technology at Thomson Reuters, driving a customer experience and business integration transformation. Before that she held a series of key technology roles at BP, including as the Chief Information Manager responsible for digitising some of the world’s largest businesses. She has served as an independent non-executive to the Home Office.

Anna is an experienced Non-Executive Director and Chair. She has a background in regulation, policy and consumer advocacy across a variety of sectors. She is currently the Chair of the Solicitors Regulation Authority, and Chair of the Zurich Financial Independent Governance Group.

Tim joined the NPSO from a senior advisory role at the Bank of England following the successful acquisition and integration of CHAPS Co in November 2017. Prior to joining the Bank of England, Tim undertook a variety of senior executive management roles including CEO of CHAPS Co, Chief Operating Officer and European Head of Payments & Cash Management of HSBC Global Payments and Cash Management, and HSBC London Regional Director. He also has audit management experience with PwC.

With over 20 years in the payments arena, Marc Pettican has seen significant development in technology and innovation across the industry, and has often been a driving force in shaping new propositions for our corporate portfolio (NFC, EMV, Data Security, eCommerce, Virtual Payments). Marc joined Barclays over two decades ago and has extensive experience in Acquiring, Payment Gateways, Data Security and Commercial Payments. He has undertaken a succession of senior coverage, leadership & general management roles in Barclaycard covering Small Business through to Global Corporates. He spent 2 years overseeing the integration of The Logic Group technology provider into Barclaycard, and then moved to become CEO of Barclaycard Commercial Payments, driving the adoption of B2B & Virtual payments across all segments. He has held his current role as President of Barclays Payments since October 2019, where he is responsible for all aspects of commercial activity, including Issuing, Acquiring and the growing area of Partnerships.

Jean-Yves has led procurement for some of the world’s biggest brands and has extensive experience in post-merger value creation. After working on the external sourcing of innovation at P&G in the 1990s he joined InBev in 2002 as procurement director and later became part of the AmBev executive leadership team based in São Paulo. He then became Chief Procurement Officer at Cadbury and from 2011 through 2017 has served as Group Chief Procurement Officer at GSK.

Lesley joined the Board in January as an Independent Non-Executive Director. Lesley is a qualified accountant and has a strong financial services and regulatory background, including the Pensions Regulator, the Financial Conduct Authority.

Lars is the UK Product Manager at Wise (formerly TransferWise), responsible for the movement of British Pounds to and from the United Kingdom. Most recently, he led the initiative of Wise joining Bank of England’s Real Time Gross Settlement (RTGS) system as the first Non-Bank Payment Service Provider and as a direct settling participant of the Faster Payments Scheme. Before Wise, Lars founded Raudwara, an Estonian publishing house, authored several bestselling books in Mathematics, and worked with the Walt Disney Company on a strategic consulting project in Africa. He holds an MBA from Saïd Business School, University of Oxford.

Peter is an experienced Chairman and Non-Executive Director with a current portfolio of appointments in the private, public and third sectors which includes being Chairman of the Care Quality Commission and of Sir Richard Sutton Limited. He was previously a senior partner in PwC and President of the Institute of Chartered Accountants in England and Wales.

All Pay.UK directors are required to declare their conflicts of interest.

Board minutes

From time-to-time, we are required to redact key information from publications where it is necessary to protect commercial confidentiality, candid debate and the financial stability or integrity of Pay.UK, or to comply with our duty of confidentiality. You can read the policy which governs this process, below: