Scam warning: We are aware of a potential scam where fraudsters are posing as a representative of the Faster Payment System and are requesting a fee for a transfer of funds. We would never contact a banking customer or request them to transfer funds. If you think you have been a victim of a scam please contact your bank immediately and report it to Action Fraud.
Our core values have been developed by, and for, our colleagues. These provide a firm commitment on how we will all work with each other and with our customers.
We are transparent
We are curious
We are respectful
We are inclusive
We constructively challenge
You can read more about the behaviours that bring our values to life here.
Our recognition programme allows colleagues to recognise each other for a job well done, living the values or to celebrate an occasion.