Advisory councils

We have independent advisory councils that advise and challenge our board of directors; namely the End User Advisory Council, and the Industry Advisory Council which was disbanded effective 31 March 2022 to be replaced by the Industry Advisory Council later in the year.

These councils work on behalf of the end user and participant communities in the UK, ensuring that we are true to our responsibilities, and keep the needs of all those who use and rely on our vital payment systems front and centre in decision-making.

The work of these independent advisory groups is of huge importance as plans for the New Payments Architecture continue to progress, and their efforts will help ensure that we fully take advantage of what is a once-in-a-generation opportunity to enable the payments ecosystem to realise new opportunities, unlock innovation and competition, and address persisting detriments.

In this section you can find out more about these councils, their members, and how they help shape the ways in which we think.

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