Executive Management Team

The Pay.UK Executive Team

Meet the Pay.UK Executive Team – who oversee the safe and secure running of the UK’s payments infrastructure on a daily basis.

Our Executive Management Team consists of:

Prior to his appointment at Pay.UK, Paul joined Nationwide Building Society in 2010 with accountability for a full range of end to end payments services provided to the Society’s 15 million members. He has driven changes such as contactless cards, PayM, Apple Pay, Android Pay and Samsung Pay to deliver market-leading services in the evolving digital marketplace.

Having worked at the Bank of England since 2006, covering a variety of operational and payments leadership roles, Matthew was most recently COO for the Monetary Policy area. During his time at the Bank, Matthew was also Head of Customer Banking Division with responsibility for banking, securities and gold custody services provided to the UK Government and other central banks. Matthew has also performed senior management roles, running the RTGS payment system and banknote distribution. Prior to working at the Bank, Matthew was a business manager for UBS Investment Bank and a consultant with Accenture.

Helen previously worked at Network Rail, where she was Director, Risk and Internal Audit. Prior to that she was Head of Group Risk, where she led on the design and implementation of their Enterprise Risk Management and Business Continuity Management frameworks. Helen has over 25 years’ experience in both risk and assurance roles encompassing information assurance and information security, and implementation of ISO 27001 and ISO 22301. Helen is also a board member of the Institute of Risk Management.

Tim is an accomplished, results-focused executive with a background of more than 25 years’ experience in blue-chip financial services. Most recently Tim was general manager of the Cheque and Credit Clearing Company, which included the rollout of the Image Clearing System. Before that he was the Chief Operating Officer of CHAPS Co, the UK high-value payment system that processes c.£330bn per day, where he managed the organisation’s transition to the Bank of England, subsequently leading CHAPS there and operating closely with their Financial Market Infrastructure Directorate, as well as with the Bank’s Real-Time Gross Settlement System.

Tim has led specialist units through to large global teams of c.5,000 people, scaling up many enterprise services – including technology, transformation, change, risk, assurance and operations, in addition to significant commercial and business management C-level roles including as CIO, COO and CRO – in a number of organisations including the Lloyds Banking Group and Deutsche Bank.

Kate has worked in financial services for over 20 years. Through a number of diverse roles in marketing, product development, technology and payments, the common thread for Kate is the delivery of great customer journeys and solutions. Kate has a strong focus on innovation, driven by consumer demand and global market movements. Kate actively works with fintech companies and this has given her further insight into the types of problems that customers experience and how to go about providing relevant and meaningful solutions. Kate now leads the Standards & Strategy team at Pay.UK with the purpose of driving innovation in the payments ecosystem and enabling a vibrant UK economy.

Phil qualified as a Chartered Accountant with KPMG and went on to spend 15 years at Barclays and Lloyds Banking Group where he held a number of senior leadership positions in Internal Audit covering commercial banking, investment banking, risk and treasury. He has broad international experience, having been accountable for audit activity across EMEA, US and Asia during his career, where he has built and developed audit teams of varying sizes.

David has worked in payments for more than 20 years. Since 2004 he has specialised in interbank payments regulation and policy through roles at Bacs Payments Schemes Ltd, VocaLink and the Payment Systems Regulator. David has worked on a range of collaborative payments industry projects including: NewBacs; Faster Payments; the Current Account Switch Service; PayM and the Payments Strategy Forum.

Toby Sheldon’s career has been rich in terms of supporting businesses, both national and global, to make fundamental changes, including technology, strategy and overall organisational change. He has had successes across different communications projects supporting change management for clients like GSK, Smiths Group, Warner Music and MacMillan Publishing. Alongside his corporate work, Toby has also been responsible for major government projects including the G7 Financial Ministers Conference for HM Treasury and the British Business Embassy for No. 10, which drove over a billion pounds of investment over the course of the London Olympics. Toby’s expertise lies in mobilising both internal and external stakeholder groups around business strategy.