Pay.UK Board

Board Members

Our board brings a wide range of expertise to guide and deliver change successfully while maintaining a focus on service delivery. Chaired by Mark Hoban, our board is comprised of 12 directors who are listed below:

Mark Hoban is chair of Flood Re, which was set up to improve the affordability and availability of flood cover for homeowners. Earlier this year, he was appointed chair of the Jersey Financial Services Commission. In addition, he is on the board of LSE plc and Borsa Italiana and a member of PwC’s Advisory Council.

Mark is chair of the Financial Services Skills Commission, which is a new initiative to address the skills challenges the sector faces.

Between 2001 and 2015, he was the Member of Parliament for Fareham.  He was a minister in the Treasury between 2010 and 2012 and at the Department for Work and Pensions between 2012 and 2013

Matthew joined Pay.UK as COO in April 2018 and took over as interim Chief Executive Officer in November 2020. He previously worked at the Bank of England from 2006, covering a variety of operational and payments leadership roles, most recently as COO for the Monetary Policy area. During his time at the Bank, Matthew was Head of Customer Banking Division with responsibility for banking, securities and gold custody services provided to the UK Government and other central banks. He also performed senior management roles, including running the RTGS payment system and banknote distribution. Prior to working at the Bank, Matthew was a business manager for UBS Investment Bank and a consultant with Accenture.

Robert was the Independent Chair of the Payment System Operator Delivery Group. He has been a senior advisor at the Banking Standards Board since September 2015, and prior to that a senior advisor at the Prudential Regulation Authority (PRA) and Financial Services Authority (FSA). He is currently Independent Chair of State Street Trustees Limited.

Richard is a past Chairman of the Institute of Risk Management and was a partner at Coopers & Lybrand, subsequently PwC where he led the Strategic Risk Group in Europe, the Middle East and Africa. Richard has also worked for a variety of risk practices, including setting up AndersonRisk.

Christine has held executive-level roles for 20 years and has extensive non-executive and advisory board experience. She has a track record as a transformational leader in industry. Christine’s current role at international business technology provider, SAP, is as the CDO, Digital Office to lead a cloud first CXO digital advisory practice. Prior to her current role she served as Global SVP Technology at Thomson Reuters, driving a customer experience and business integration transformation. Before that she held a series of key technology roles at BP, including as the Chief Information Manager responsible for digitising some of the world’s largest businesses. She has served as an independent non-executive to the Home Office.

Anna is an experienced Non-Executive Director and Chair. She has a background in regulation, policy and consumer advocacy across a variety of sectors. She is currently a Board member of Age UK, a member of the Zurich Financial Independent Governance Committee, Chair of the Southern Water Customer Challenge Group, and Chair of the Rail Safety Standards Board.

Tim joined the NPSO from a senior advisory role at the Bank of England following the successful acquisition and integration of CHAPS Co in November 2017.   Prior to joining the Bank of England, Tim undertook a variety of senior executive management roles including CEO of CHAPS Co, Chief Operating Officer and European Head of Payments & Cash Management of HSBC Global Payments and Cash Management, and HSBC London Regional Director. He also has audit management experience with PwC.

Jean-Yves has led procurement for some of the world’s biggest brands and has extensive experience in post-merger value creation. After working on the external sourcing of innovation at P&G in the 1990s he joined InBev in 2002 as procurement director and later became part of the AmBev executive leadership team based in São Paulo. He then became Chief Procurement Officer at Cadbury and from 2011 through 2017 has served as Group Chief Procurement Officer at GSK.

Peter is an experienced Chairman and Non-Executive Director with a current portfolio of appointments in the private, public and third sectors which includes being Chairman of the Care Quality Commission and of Sir Richard Sutton Limited. He was previously a senior partner in PwC and President of the Institute of Chartered Accountants in England and Wales.

Nathalie Oestmann works at IDEMIA – a world leader in digital security and identification technologies – where she is Senior Vice President of Global Innovation Strategy, Marketing & Partnerships/M&A for the Financial Institutions Business Unit.  Nathalie Oestmann has extensive international experience and has held senior management positions for retail merchants, payment processors and financial sector organisations.  She was previously Head of Samsung Pay Europe at Samsung Electronics and also worked for 15 years at American Express, where she drove product development and marketing for third party bank partners and their customers across diverse geographies.

Russell is a career banker with over 30 years’ experience, specialising in retail and commercial banking, payments, cash, operations, compliance, and strategic transformation. He is currently Managing Director of Payments Strategy for Lloyds Banking Group. Russell is the UK board member for SWIFT, a member of the Bank of England RTGS advisory board and a strong advocate of customer-led innovation, being a pioneering member of the PSR’s Payments Strategy Forum, leading the Financial Crime Working Group and a member of the Delivery Group.

Board Minutes

Pay.UK is proud to promote transparency and openness. To that end, we publish our Board Minutes publicly – an archive of which can be found below:

Register of Interests

All Pay.UK Directors are required to declare their conflicts of interest.

Redaction Policy

From time to time, we are required to redact key information from its publications where it is necessary to protect commercial confidentiality, candid debate and the financial stability or integrity of Pay.UK or to comply with our duty of confidentiality. The policy which governs this process can be read below: